Through the program application process, you connected your device to WeaveGrid's platform. WeaveGrid then receives data from your Battery Energy Storage System (BESS) in order to provide you with the WeaveGrid experience and program benefits. WeaveGrid may share relevant data with your utility and your device manufacturer to facilitate program participation and further improve WeaveGrid. This data includes information such as how much battery discharging has occurred during an event, and if you opted out of participating in an event.
WeaveGrid is committed to securing users' data. We maintain stringent data security procedures to prevent details about our users and their devices from being misused or disclosed to unauthorized parties.
The WeaveGrid platform uses SSL/TLS encryption to secure communications with various external data sources, such as utilities and vehicles. WeaveGrid also uses AES-256 encryption for securing personal information (PI), personally identifiable information (PII), and data at rest, hosted in our own virtual private cloud (VPC). Additionally, our information security management program is aligned with industry best practices and highly regarded IT governance frameworks such as ISO:27001, SOC2, and NIST CSF. This means we uphold the confidentiality, integrity, and availability of customer data in the utmost regard.
For more details, see our Privacy Policy.